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Thread Statistics | Show CCP posts - 20 post(s) |
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CCP Bayesian
368

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Posted - 2012.08.08 13:11:00 -
[1] - Quote
iskflakes wrote:"The new GÇÿField Marshall CoatGÇÖ has had a new item description added from the content team and requires a deployment cycle before it can be issued. The next deployment cycle is Wednesday, August 8 for Inferno 1.2"
Were the changes deployed in Inferno 1.2 as planned?
"Once this deployment is complete, we will sell the GÇÿIshukone shirtGÇÖ in the store as normal."
I do not see the ishukone shirt in the store.
The changes were deployed as planned so all those eligible for the replacement Field Marshall Coat should be able to redeem it. If you think you should be eligible but haven't received anything then please post here and raise a petition.
With regards the Ishukone shirt that has probably slipped through the cracks as this information wasn't passed on to the team members who were actually here over the holiday period. I'll see if we can get it patched in soon and update the thread. EVE Software Engineer Team Avatar |
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CCP Bayesian
368

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Posted - 2012.08.08 13:42:00 -
[2] - Quote
Yup, that's the plan. EVE Software Engineer Team Avatar |
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CCP Bayesian
369

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Posted - 2012.08.09 09:05:00 -
[3] - Quote
Yup, file petitions if you think you're missing something we did our best to make sure we had everyone covered:
CCP Navigator went over the eligibility criteria here: https://forums.eveonline.com/default.aspx?g=posts&m=1690100#post1690100 EVE Software Engineer Team Avatar |
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CCP Bayesian
370

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Posted - 2012.08.09 09:39:00 -
[4] - Quote
Rikula wrote:So just out of curiosity (since petitions take days!), would the explanation I gave above account for why I received fewer than I am owed? Because I sold two Ishukone shirts that I received after the patch? So I had 3, then I had 5 after the patch (2 new), and I sold the 2 new, leaving me with the 3 originals for which I am owed a coat (I never moved my original 3 from where I've been storing them).
Instead, I received 1 coat. Is it possible that your system took my selling of those two a couple of weeks ago as reducing me from 3 eligible coats to 1?
Just going on what you've said and what CCP Navigator stated:
Quote:If I was a player who took up the PLEX offer, or multiple instances of the PLEX offer, and retained the original GÇÿIshukone shirtGÇÖ, I will automatically receive the new GÇÿField Marshall CoatGÇÖ on all accounts that purchased it or will receive multiple coats if purchased over multiple accounts. Therefore, if I bought 3 x PLEX offer I will receive three GÇÿField Marshall CoatsGÇÖ
If I was a player who took up the PLEX offer and sold the GÇÿIshukone shirtGÇÖ to Player B, Player B will receive the new GÇÿField Marshall CoatGÇÖ
If I was Player B who sold the shirt on again to Player c, Player C will receive the new GÇÿField Marshall CoatGÇÖ
And so on until the shirt is with the player who deserves to own it. The basis of this decision is that, if you sold your GÇÿIshukone shirtGÇÖ, then you cashed out and the player buying it has invested in that exclusivity instead.
My reading of that suggests you should get three coats. I'll prod CCP Navigator to make sure this what he meant and if it's just that these instructions haven't been passed fully to the person who setup the redeeming. EVE Software Engineer Team Avatar |
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CCP Bayesian
370

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Posted - 2012.08.09 10:09:00 -
[5] - Quote
Thanks! EVE Software Engineer Team Avatar |
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CCP Bayesian
370

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Posted - 2012.08.09 15:27:00 -
[6] - Quote
An update for you all. With the reported info above I went off and spoke to the people who setup the redeeming. We made a very slight booboo in the initial redeeming offer in that the people who were supposed to get more than one coat to replace their shirts have only been sent one. This was entirely my fault for not being explicit enough in the instructions of what we need to do.
*hangs head in shame*
Good news is that as I'm typing this we're sending the affected players a new redeeming token for their remaining coats if they've already claimed the first one. If you've not claimed the redeeming token yet then we've updated the existing token to provide the correct number of coats.
Apologies for the **** up you may now commence the flaming! EVE Software Engineer Team Avatar |
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